Shipping policy
At NailSlay, we understand that receiving your order is part of the experience. We aim to make shipping as smooth and reliable as possible.
1. Worldwide Shipping
We proudly offer free worldwide shipping on all orders. No minimum purchase required.
2. Processing Time
Orders are processed within:
- 1–3 business days
During peak seasons, processing times may be slightly extended.
3. Delivery Time
Estimated delivery time:
- 7–10 business days worldwide
Please note:
- Delivery times may vary due to customs or local carriers
- Unexpected delays may occur during holidays or high-demand periods
4. Order Tracking
Once your order is shipped:
- You will receive a tracking number via email
- Tracking updates may take a few days to appear
5. Customs & Duties
Depending on your location:
- Customs fees or import taxes may apply
- These charges are the responsibility of the customer
6. Incorrect Address
Please ensure your shipping details are correct. NailSlay is not responsible for:
- Orders shipped to incorrect addresses provided by the customer
7. Lost or Delayed Packages
If your package is delayed or lost:
- Contact us at support@nailslay.store
- We will assist you in resolving the issue as quickly as possible